At HOTELIERS, we strive to ensure transparency and fairness in all transactions. We deeply appreciate your generosity and support. However, we understand that circumstances may arise where you need clarification or assistance regarding your contributions. Please review our Return Policy based on the type of payment.

Non-Refundable Payments

• Donations and Contributions: All donations and contributions made to HOTELIERS are final and non-refundable through our payment gateway, as they directly support our initiatives and operations.
• Registrations: Some event payments are non-refundable once the registration is confirmed as stated during the booking process.

Refundable Payments

• Hotel Bookings: Refunds are subject to the cancellation policy of the respective booking and hotel. Please check the terms before booking.
• Ticket Purchases: Refunds may be available for canceled events. Contact us for details.